Ecommerce Terms and Conditions

Sales Tax
www.buckeyesafepet.com is required to collect Ohio State sales tax on all orders shipped with a delivery address in the state of Ohio.

Shipping Information
Shipping charges are determined based on the total amount of your order. These rates apply only to orders shipped via ground shipping within the 48 contiguous United States. Express Shipping is available on select items upon request. Please contact us for pricing and availability. Shipments to Hawaii and Alaska, APO/FPO addresses, Puerto Rico, and Canada will incur higher charges.

International Orders
www.buckeyesafepet.com regrets that we cannot ship directly to countries other than Canada at this time. Please call for overseas phone orders.

Returns and Exchange Policy
www.buckeyesafepet.com is dedicated to customer satisfaction. We will strive to remedy any problems, but we ask that you contact us within 30 days if you are unhappy with your order. Returns in new condition, in the original packaging are fully refundable within 30 days; less the shipping fees it cost www.buckeyesafepet.com to get the item to you. Returns must be received no later than 30 days from date of purchase. After 30 days store credit will be issued on returned items, subject to a 20% re-stocking fee and shipping & handling charges. If you have any questions regarding our policies, contact us at Brent@BuckEyeSafePet.com or Call (844) 472-3373

Secure Orders Online
Orders placed on www.buckeyesafepet.com are completely secure and our customer information is kept private. All credit card and personal information provided to us is transmitted securely using the industry standard SSL encryption.

 

*Dog Guard® Out-Of-Sight Fencing® is a trademark of Sunward Electronics® and should not be confused with Invisible Fence® (InvisibleFence®). Invisible Fence® and Invisible Fencing® are registered trademarks of Invisible Fence Company.